About Us
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Our Mission
Connect with your customers like never before
Our mission is to empower businesses with affordable, high-quality answering services and staffing solutions to enhance customer experiences. We understand the frustration customers face when dealing with automated answering systems, and we are committed to bridging the gap between businesses and their clients. By providing personalized support through our dedicated live virtual receptionists, we create meaningful connections that benefit both parties. Together, we strive to foster a more responsive, human-centered approach to customer service, ensuring that every interaction is met with understanding and professionalism.
Let our team handle customer service while you focus on growing your business.
Common Questions
Frequently Asked Questions
Why can’t I see pricing on your website?
Our pricing structure varies according to the complexity of the tasks required and the scope of work. Fill out our ‘contact form’ to speak to our team and get a quote that suits your needs.
What services do your virtual employees provide?
Our virtual employees offer a wide range of services, including administrative support, customer service and scheduling.
Is support available 24/7?
Yes and no. We employ live agents so similar to your in-house employees, they too need time off. Our agents are fully available during your normal business hours and are trained to use our state of the art call center technology to capture and manage any missed calls or outstanding tasks that might come in after hours.
Where are your offices located?
One of our offices is based in Florida and the other is based in the Dominican Republic.
What is the typical turnaround time for onboarding once enrolled in one of your services?
2-4 weeks. The duration of our onboarding process will vary depending on how many systems our team will need to integrate with, which of our services are being requested, etc.